1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account on our website
  
  
• Make a purchase
  
  
• Subscribe to our newsletter
  
  
• Contact us for customer support
  
  
• Participate in promotions, surveys, or feedback
  
  

The personal information we may collect includes:

• Name
  
  
• Email address
  
  
• Shipping and billing address
  
  
• Phone number
  
  
• Payment information
  
  
• Order details
  
  
• Browsing history and website usage data
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
  
  
• To communicate with you about your orders, including shipping updates and customer support
  
  
• To send you promotional emails, offers, and updates about our products and services (you can opt-out at any time)
  
  
• To improve our website and personalize your shopping experience
  
  
• To manage your account and provide customer service
  
  
• To comply with legal obligations and protect against fraud
  
  

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

• Using encryption protocols for payment transactions (SSL/TLS)
  
  
• Storing sensitive data securely and only for as long as necessary for business purposes
  
  
• Regularly monitoring our systems for vulnerabilities
  
  

While we strive to protect your personal data, please understand that no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate:

• Payment processing
  
  
• Shipping and delivery services
  
  
• Email marketing and customer communication
  
  
• Data analysis and website optimization
  
  

These third parties are only provided with the information necessary to perform their services, and they are prohibited from using your personal information for any other purpose.

We may also disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and login details
  
  
• Analyze website traffic and usage patterns
  
  
• Improve the performance of our website
  
  

You can choose to disable cookies in your browser settings, but please note that this may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
  
  
• Opt-out of receiving promotional emails and marketing communications at any time
  
  
• Request information about the data we store and how we use it
  
  

To exercise any of these rights, please contact us at support@zenooapparel.com.

7. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the revised policy on our website and update the effective date. Please review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Zenoo Apparel
Email: support@zenooapparel.com